FAQs

Yes, and it is free. Type your message in the “Add a message” box on the product page and we print it on a card tucked into the arrangement. Up to 250 characters.

Yes. At checkout you pick a delivery date and a time window: morning (9am to 1pm), afternoon (1pm to 5pm) or evening (5pm to 9pm).

You can change or cancel free of charge as long as we have not started arranging your flowers. Message us on WhatsApp with your order number as soon as possible. Once the bouquet is being prepared or is out for delivery it cannot be cancelled. See our Refund Policy.

Flowers are natural, so each arrangement is unique. We match the style, colour palette and size shown. If a specific flower is unavailable on the day, our florists substitute one of equal or greater value in the same colours.

Yes. Send us the date, venue and a rough budget on WhatsApp and we will come back with ideas and a quote.

Yes, in Ajman, for orders placed before 4pm. Orders after 4pm are delivered the next day in the window you choose.

Across Ajman. Sharjah, Umm Al Quwain and Dubai are possible on request, with a delivery fee shown at checkout.

Our driver calls the recipient and, if agreed, leaves the flowers with reception, a family member or a neighbour. If nobody can be reached we bring the flowers back and arrange a second attempt, which may carry a delivery fee.

Yes. Leave your name off the card message and we will not reveal who sent them, unless the recipient has a safety concern.

By card at checkout, or cash on delivery. All prices are in AED and include VAT.

Trim the stems at an angle, use clean water with the flower food provided, change the water every two days and keep the arrangement away from direct sun, heat and ripening fruit.

Send us a photo on WhatsApp within 24 hours of delivery and we will replace them or refund you. See Exchange or Return of Goods.