Shipping & Delivery

1. Shipping Areas:

We offer delivery services within the UAE. Please contact us if you’re unsure about whether we deliver to your area.

2. Delivery Timeframe:

• Standard Delivery: Orders placed before [time, e.g., “2 PM”] will be delivered within 2-3 business days.
• Same-Day Delivery: We offer same-day delivery for orders placed before [time, e.g., “11 AM”] on eligible products. Same-day delivery is subject to availability and location.
• Next-Day Delivery: Orders placed after [time] will be delivered the next business day.

Please note that delivery times may vary during peak seasons (e.g., holidays, Valentine’s Day, etc.), and we recommend placing orders in advance for these periods.

3. Delivery Charges:

Shipping charges are calculated based on your delivery location and the size of your order. You can view the delivery cost before completing your order at checkout. We strive to keep our shipping rates affordable while ensuring your flowers arrive fresh and on time.

4. Delivery Confirmation:

Once your order is dispatched, you will receive a confirmation email with tracking information (if applicable). If you do not receive your order within the specified timeframe, please contact us immediately, and we will assist you.

5. Delivery Address:

Please ensure that the delivery address provided is correct and complete. Glitter Boutique Flower is not responsible for any delays or issues arising from incorrect address information. If you notice an error in your address after placing the order, please contact us as soon as possible to make changes before the shipment is dispatched.

6. Failed Deliveries:

If the recipient is unavailable at the time of delivery, we will attempt to contact the customer to arrange for a re-delivery. Additional delivery charges may apply if a re-delivery is required. In some cases, the order may be left with a neighbor or at a secure location (if deemed safe).

7. Packaging:

We take great care in packaging your flowers to ensure they arrive fresh and in perfect condition. Our expert florists create stunning bouquets that are carefully packaged for transit. We also provide packaging for specific occasions, such as weddings, events, and more, to ensure the perfect presentation.

8. Special Delivery Instructions:

If you have any special delivery requests (such as delivery at a specific time or to a particular location), please include them in the “Order Notes” section at checkout. We will do our best to accommodate your request, though delivery times are subject to availability.

9. Tracking Your Order:

You can track your order using the tracking information provided in your confirmation email. If you encounter any issues or need assistance tracking your order, please contact us, and our customer service team will be happy to help.

10. Issues with Delivery:

If there are any problems with your delivery (e.g., delays, damaged flowers, or incorrect items), please contact us immediately within 24 hours of receiving your order. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

11. Holidays and Peak Seasons:

During peak seasons (e.g., Valentine’s Day, Mother’s Day, and the holiday season), please note that delivery times may be longer than usual due to high demand. We recommend ordering early to ensure that your flowers arrive on time.

12. Contact Us:

If you have any questions or concerns, please contact us. Click [Contact Page]

Thank you for trusting Glitter Boutique Flower with your personal information. We value your privacy and strive to ensure that your shopping experience with us is safe and secure.

-Shipping & Delivery @ Glitter